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“The man with the child in his eyes” (or what we can learn from Kate Bush about Customer Experience!)

“Ooh he’s here again, the man with the child in his eyes.” sang Kate Bush on her 1978 hit single, her evocative and sensual lyrics washing straight over my 13-year old angst filled teenage head. Following hot on the heels of her global smash “Wuthering Heights”, “The man with the child in his eyes” was … Continued