Deeper Understanding

From theory to reality

Delivering Success

Our downloadable resources are a great intro, but you need to see how these are being used in real situations to deliver great success.

IT Operating Model Playbook

What is an IT Operating Model? What is the value it delivers? How is it executed? We set about creating this playbook to outline the basis of an IT Operating Model, the value and importance of it in modern organisations, and critically, insight into how you implement and how you deliver value.

As well as giving detail into the best approach to implementation of an optimised IT Operating Model, we also share valuable process visuals on the model, which you can use to structure your own journey.

"The Operating Model Playbook helps technology and change leaders navigate the complex waters of digital transformation."
Adrian Wakefield

Deliver Improvements in Challenging Markets

In Formula 1 racing, teams thrive or fail based on their ability to continuously identify and deliver the smallest of improvements in performance.
With budgets varying hugely, each team’s success is defined by their ability to execute on their operating model, using the best talent they can afford to analyse every piece of data they have at a micro level and to then work as a well-oiled machine to bring to reality the best car possible to meet the challenge of the season ahead.

"In the age of uncertainty, lessons from the fast-paced world of F1 helps business leaders understand how to optimise technology."
Adrian Wakefield
Adrian worked on forming a conceptual view of our data stores and types of data, leading to insights on how these could be better aligned to organisational needs. This work ultimately led to the creation of two multi-million pound programmes that are transforming and improving Marie Curie's application and data architectures. I would recommend Adrian to any organisation looking to better understand how they might improve their IT architectures and business processes.
Ivan DelanyDirector of Information Technology, Marie Curie UK
I engaged Adrian to Project Manage a critical business transformation at ERIKS UK & Ireland. Adrian was tasked with engaging and advising the UK IT team and helping business and technology leaders creating a new organisational vision for Digital Technology to improve our customer experience and transforming operational effectiveness. Adrian completed the project on time and within budget but more importantly building support for the changes resulting from his assignment.
Steve WaughCEO, ERIKS UK & Ireland
Adrian worked at length on an operating model design programme for my team. Adrian's approach to this work was highly effective. He was innovative, insightful and thoughtful, bringing lots of great ideas and passion to the project. I'd highly recommend Adrian for an assignment. His combination of energy, thought leadership and commitment is highly valuable.
Philip AndersonCOO, Legal & General Retirement Institutional
An extremely intelligent and capable consultant. Adrian is a strategic thinker with vision and his broad business understanding and insightful thinking has made him someone I have valued as a Board member and colleague. A real champion of best practice, he also has the discipline and drive to make projects happen.
Paul MyerscoughGroup Managing Director, Pexion Group
It's rare to find a highly skilled consultant who can add value in so many areas of the business - especially sales and customer service. Adrian is one of those people! His contributions to James Walker's Business Services had a direct impact on growing our sales and supporting people.
Stephen MurphyCEO, Data Strategy LLC
Adrian is someone who I'd highly recommend. His ability to come into an organisation, add instant value and challenge ways of thinking for the good of the organisation is second to none. Operational efficiency paired with IT excellence - it's refreshing and very value adding. A great guy, always open to sharing his knowledge and experience. Thank you Adrian!
Daniel CritchleyChief Operating Officer, Conquip Engineering Group
There's no question of Adrian's exceptional talent and experience in the field of Operating Model design and implementation, and right from the start he's been instrumental in helping us shape our IT transformation. With an acute attention to detail that challenges the status quo, he's fuelled by an infectious enthusiasm that energises the teams in which he works. He's a pleasure to work with and I'm confident that we'll be calling upon his expertise once again in the near future.
Glynn TimminsGlobal IS Transformation Director, Smurfit Kappa plc
Adrian is a very accomplished technology professional who earns great respect from his clients and his very large network. He has extremely high integrity and is someone you can rely onto deliver. Adrian has a rare creative skill and that is to see technology for its business outcome rather than anything else. It give me great pleasure to recommend him
Malcolm LambellCIO Mentor, Transformation Partners
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IT Operating Model Playbook

Optimising technology to navigate an unpredictable journey.
Many organisations aren’t experiencing the full value that technology can deliver. This playbook introduces you to the development of a modern IT operating model to overcome barriers to delivering optimised outputs.
Download

Deliver improvements in challenging markets

Operating model lessons from the fast paced world of F1.
In the high intensity world of Formula 1 racing, every member of the team is constantly challenged to deliver their best. Not only for the current season’s racing, but also looking ahead to the future in order to improve results.
Download
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